💸 Refund Policy

Thanks for supporting Printable Pretty! This page explains our refund policy so you can feel confident and informed when making a purchase. If you have any questions after reading, feel free to reach out — I’m here to help.

🧾 All Sales Are Final

All products sold through Printable Pretty Studio are digital downloads and, by nature, are non-returnable and non-refundable. Once a file has been delivered, it cannot be “un-downloaded,” so we do not offer refunds, returns, or exchanges under any circumstances.

This is standard practice across the digital product industry, and we make it very clear in each listing that you are purchasing a downloadable item — not a physical product.

📌 Please Read Before Purchasing

To help you make the right decision before buying:

• Each listing includes a detailed description of what’s included
• File formats (e.g., PNG, JPG, PSD, etc.) are clearly listed
• Sample images and previews help you understand exactly what you’re getting

By completing a purchase, you confirm that you’ve reviewed the listing, understand what’s included, and agree to this policy.

🛠️ File Issues or Download Errors?

Sometimes things go sideways — a corrupted ZIP file, a browser glitch, or a formatting error. If you experience a technical issue with your download:

1. Visit the Contact Me page
2. Include your order number
3. Briefly describe what’s wrong (e.g., “file won’t open,” “missing image,” etc.)

I’m happy to help troubleshoot or send a corrected file if something’s off. Support matters — I want you to get full value from what you’ve purchased!

🔐 Unauthorized Access & Sharing

To protect the integrity of my work and ensure fair use, download access is tied to your specific order and email address. Sharing files, posting download links, or distributing content purchased from Printable Pretty is strictly prohibited. If file misuse is suspected, download access may be revoked.

This is in place not just to prevent abuse, but to support genuine customers like you — the ones who follow the rules and respect creators.

❓Need Help Before You Buy?

I know buying digital items can be tricky, especially if you’re new to printable or design resources. If you’re not sure whether a file is compatible with your software, or if you need help understanding what a license allows, please email before purchasing. I’ll gladly answer questions to help you make an informed decision.

❤️ Thanks for Understanding

Digital products are a fast, flexible, and affordable way to create — but they come with different rules than physical goods. This refund and return policy ensures transparency and fairness for both you and me.

Thank you for respecting these terms and supporting a small creative business.

🌟 Why This Refund Policy Exists

I know policies for digital products can feel strict, especially if you’re used to flexible policies for physical items. But here’s why this system matters: once a digital file is delivered, there’s no way to “return” it. The content is out there. It can be used, copied, or redistributed — even unintentionally. That risk is why this policy is firm.

At the same time, I’m committed to making sure every customer walks away with exactly what they paid for. If a file doesn’t open, something’s missing, or there’s a technical issue, I’ll do everything I can to fix it fast. You don’t have to worry about being left hanging — I just ask that you reach out and let me know what’s wrong.

This allows me to continue creating original digital content while protecting the value of my work — and the experience of the customers who support it. I appreciate your understanding and your support more than you know.

Where Else To Find Me

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